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Metrics

Whether you are required to collect them or not, metrics are vital for continuous improvement of any program. Besides giving an idea of what you are doing well and what you can improve, metrics are a powerful way to showcase the impact of your work and prove the effectiveness. However, collecting and evaluating data can be daunting for an SBEAP. Below are some resources to help you get started collecting metrics or expand or improve your current process.

Metrics and Annual Report Training

Documents referenced in the video training -

Continuous improvement process